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Supporting a Healthy and Productive Community at Work! |
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24/7 phone access; Credentialed counseling professionals do assessment and planning (three hours in basic plans) in local communities. And...
Fresh and unique to Connections is the leadership support built into every Connections employee assistance agreement.
(Read more about sample detail – Elder Care and optional services: Brief Therapy/Counseling Extension, Web Based Human Resource Problem Solver, and Nurseline services) Here we detail the Adult/Elder Consult Care-Find part of our basic
packckage of EAP service. Similar detail for all services areas available from
Info@connnectionseap.com Elder Care – Why Employers Care? Even the most stalwart professional can have difficulty balancing the stresses of their personal and professional responsibilities. A recent study funded by AARP, The National Alliance of Caregivers, MetLife, and The National Alzheimer’s Association estimates the employer’s cost of compensating for this work and life balancing act to be as much as $31 billion annually. Eldercare responsibilities affect the workplace: 1. Replacement costs for employees who leave due to care-giving responsibilities. 2. Increased use of sick leave and Family Medical Leave Act time to care for an aging parent. 3. Costs due to workday interruptions while the employee contacts doctors, home health aides & other paid caregivers. 4. Costs associated with supervising employed caregivers. 5. Lower productivity due to high rate of stress-related disorders among working caregivers. What Does Adult/Elder
Consult Care-find
Provide? Connections Sound Options Adult/Elder Consult Care-find provides opportunity to talk with an experienced consultant who specializes in in the expert care of older adults. Our consultants understand their concerns and have access to a vast number of resources that can help your employees assist their older parents, whether they live nearby or miles away. We recognize and respect that each family experiences a different situation. Our professional staff tailors resources and educational materials that match each family’s specific needs.
How does the Adult & Elder program work? Connections Sound Options offers professional telephone consultation and referral services to employees who have an elderly family member or disabled adult child. The services are provided by expert consultants who have extensive experience in for disabled and geriatric clients. Each employee request for service is responded to within 2-4 business hours with follow- up telephone contacts to ensure that the employee’s needs are met. Sound Options, Inc. will remain in contact with the employee until resolution of the concern or question is met.
Detail - Topic Summary Expert consultation and
referral including: Homes for older adults
Home caregiver resources – how to find, interview and hire the
right caregiver, costs of care.
Providing for a safe home
Geriatric care managers
Nursing homes
Assisted living homes
Retirement living
Adult family homes
Facility referrals – specific recommendations are made Moving a
parent across country- what to consider and how to do it. Caregiver support for the employee/family Long Distance
caregiving – ways to help out even if you are miles
away Balancing
work and caring for an older adult How to have a
family planning meeting for your parent Respite care Caregiving support Avoiding
burnout How to reduce
the stress of caregiving Using humor
while helping your parent Medical issues/health care for older adults Information
on specific diseases How to talk
to the doctor
What
to do when my parent is in the hospital
Medical
terminology – how to decipher what the doctor says Referrals to
medical professionals (e.g. Gerontologists, specialists, Physical Therapy,
Occupational
Therapy, Speech Therapy)
What
is home health care and what is covered
Hospice
care
Tests
and procedures – what do the results mean Disease
specific associations, websites and resources Brain injury
resources nationwide Insurance for older adults Medicare/Medicaid
- what do they cover and eligibility requirements Long term
care insurance - how to pick the right plan Medical
supplemental insurance - plans that work best for your parent Social security Legal & financial help for older adults Elder law
attorney resources nationwide How to talk
to an attorney Financial
resources/bill paying Legal arrangements, for example Living wills, Durable Power of
Attorney, &
Guardianships How to be a
good advocate Mediation
techniques Medication help for older adults Information
on medications Setting up a
reliable system for taking medications Costs of
drugs and ways to find the best price Signs and
symptoms of medications Drug/drug
interactions Drugs
prescribed and those bought over the counter Use of herbs
to treat diseases Mental Health for older adults Mental/emotional
issues Depression Memory aids How to handle
the behaviors related to Alzheimer’s, Parkinson’s, Dementia, & other
disease
processes Spiritual
resources Counseling
resources Equipment for older adults Adaptive
equipment How to order
a wheelchair, hospital bed, bathroom equipment Costs of
equipment and what insurance carriers will cover Home designs
for functional living for older adults Safety for older adults Alarms
systems
Lifeline
resources Making the
home safe Transportation for older adults Older drivers
– How to get older parents to stop driving Driving
programs Transportation
and travel resources Education & fun for older adults
Recreation and socialization – Elder Hostel, camps for
grandparents & other recreational
activities Classes for
golf lessons, computer training, playing bridge etc. Adult day
care/Senior centers Exercise
programs
Travel resources – how to work with airlines to accommodate the
older adult’s needs Gift giving
to older adults- catalogs and online websites Volunteer
opportunities Senior
discounts General community resources and life resources Meals on
Wheels and grocery delivery resources Housekeeping
resources Lawn
maintenance resources Death, dying and grieving for older adults and families End of life
decision making, death, dying and grieving The dying
process How to make
funeral arrangements – what do you need to do Grief
counselors/support groups Referrals to
appropriate resources Optional Service: Brief Therapy The brief therapy extension provides extended outpatient care under the EAP agreement. This adds seven hours of outpatient service available one time annually beyond the three EAP assessment/solution plan hours per person. Employees and beneficiaries then have access to 10 outpatient sessions for a problem incident each year. There are no co-pays or additional third party paperwork for the consumer.
Detail: Outpatient
behavioral health services report the typical behavioral health and family
problem admission is resolved in 6-8 sessions. The total of ten sessions per
problem incident per year means your employees will get the support and
treatment they need to resolve their issues.
The
structure of a medical plan will influence the decision to have more
counseling sessions covered with your EAP. Higher deductibles or a 50% coverage of out-patient counseling will stop
employees and dependents from continuing in their therapy until they get some
resolution of their problem issues. Remember EAP provided service requires no
co-pays or insurance paperwork. Employers and risk managers may find it more
reasonable, particularly in self-funded plans to keep short term counseling
out of the medical plan because of the costs of plan administration.
Research
shows that personal and family issues distract employees on the job, reduce
efficiency, and contribute to co-morbid health costs. The EAP brief therapy
focuses on the barriers to functioning thus enabling employees and family
members to solve problems. The specific brief therapy treatment option can avoid
involving a medical benefit plan and its corresponding costs. Interface protocol is arranged with the
medical benefit plan to facilitate services requiring hospitalization and
other more intensive treatments. Optional Service: WEB-Based Human Resource Problem Solver Connection’s HR-OneSource provides
web-based services that are designed to assist human resource managers in
meeting their HR responsibilities. Since employee costs represent a major
share of the cost of operating a company, it is very important to manage the
human resource investment as intently as you do your physical and financial
resources. Detail. This site consists of three modules: 1. HR Library - This module is
required to access the other modules.
The Library is organized according to the various functions that HR
managers perform, including hiring, managing employees, administration,
compliance, compensation, benefits and safety. Each area includes FAQ’s, Law Overviews,
Reference Materials, Forms and Documents.
The Library also provides News/Court Cases, State Comparison Tables
and Links. 2. Employee Handbook - This module provides
you with the ability to generate your own customized employee handbook. We
provide you instructions on how to generate the handbook, which policies we
recommend be included and the ability to download and customize the handbook
to meet your company’s needs. 3. Job Descriptions
Writer - This
module provides you with the ability to generate your own customized job
descriptions. We provide you with the format, sample descriptions and
information on how to complete the form, and how to download the finished job
descriptions. Other Website Features:
Download HR Forms
View
Download HR Posters
Access to over 1,350 HR related FAQ’s
Access to Professional HR Consultants
Links to State and Federal Employment Laws
Multiple User Access to the Site
We often take our health for
granted. However, when our loved ones become ill, help from a health care
professional is essential. Sound Options will guide your
employees to healthcare solutions. The
Nurse Line is a program offered to assist your employees and their families
with healthcare questions and concerns. A person’s state of health
influences both work and daily life. A
“healthy” employee is more productive in the workplace. Sound Options is committed to meeting the
needs of its customers and has developed a supportive service to maintain
wellness in the workplace and in employees’ families. Through Sound Options NurseLine services employees can:
The Sound Options
NurseLine Consultants Our professional staff of registered nurses is experienced in a multitude of public health issues.
The NurseLine Service is responsive and allows quick access to a qualified health care professional. When employees go directly to their health care provider, it is often intensive and expensive for both the employer and employee. Common NurseLine requests from
employees include:
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